Posts Tagged ‘innovation’

human centred branding as platform for innovation

Tuesday, July 14th, 2009

This blog hasn’t gotten much of my attention lately but that doesn’t mean I have been idle. To the contrary, I’ve been extremely productive this first half of 2009. I’ve just found other ways to express myself than through this blog. One of these is twitter, where you can follow me. I’ve met some great like-minded people to learn from and be inspired by on twitter, so give it a try!

I have also been doing a lot of presentations. In an educational context but also as consultant to new and existing clients. These presentations are always a moment for me to collect my thoughts into something that makes sense. The process of creating a good presentation helps me clean up my cluttered mind so I can move on form there.

Here’s a public adaptation of a presentation I did for Priva, a wonderful Dutch company where we at Zilver have been spending a lot of pleasant time lately, coaching them on branding and design management. The presentation is about what we’ve come to call Human Centred Branding: building brands that are fruitful platforms for innovation and design requires a human centred approach. Only human centred brands will be used by innovators and valued by users.

Here’s Zilver’s take on human Centred Branding, plus a quick overview on how we build human centred brands. I hope you enjoy it, and if you do, spread the word! and comments or improvements are always greatly valued!

this presentation is licenced under a creative commons attribution-non commercial-share alike licence.

innovation strategies, concept cars and bionic jellyfish

Wednesday, January 28th, 2009

For my Module Coordinator job at Eurib’s design management program I invited Festo’s manager of corporate design, Markus Fischer as a guest lecturer. Markus does a nice job of managing the corporate identity of a this large (12.800 FTE) German multinational, but that’s not why I invited him. He also manages Festo’s Bionic Learning Network. And that is just the coolest thing in the world.
Festo develops, manufactures and markets solutions for production automation. Say what? They make high-tech, complex, B2B, highly functional, serious stuff. Actuators, fluidic muscles, electro-motors, pneumatic parts, the works.
The Bionic Learning Network is “part of the company’s commitment to vocational and further training. Cooperating with colleges and research companies, Festo promotes ideas and initiatives that go beyond the core business of automation and didactics, and may well give rise to promising areas of application in the future.”

Check out these two movies to see what they mean by that:

Now, I am just completely impressed by this program, from a design point of view (those jellyfish! that manta-ray with the logo on its wing! the sheer beauty of this kind of technology in motion) as well as from a brand driven innovation strategy point of view. This last view deserves some explanation:

  1. the Bionic Learning Network positions and comunicates the Festo brand way more effectively than traditional brand communication would do.
  2. the Bionic Learning Network demonstrates Festo’s capabilities in a very convincing way.
  3. the Bionic Learning Network aligns engineers, designers, marketers and sales people: it gives them a shared understanding of what the Festo brand is about.
  4. the Bionic Learning Network attracts talent to the comany: it is a recruiting magnet.
  5. the Bionic Learning Network timulates young people to develop an interest in technology: it has a socio-economic function.
  6. the Bionic Learning Network explores possible future directions for innovation and assesses their feasibility and potential.
  7. the Bionic Learning Network helps explore new markets
  8. the Bionic Learning Network helps to create and maintain value networks through cooperation with technology specialists and academics.
  9. the Bionic Learning Network is a platform to introduce new products to the market in a very compelling way
  10. the Bionic Learning Network helps to fill the innovation funnel with new ideas, as spin-offs from the work done within the program itself.

Jan Buijs and I have come to call this aproach to innovation ‘the concept-car strategy’, because in the car industry, this approach is common. We call the projects evolving from this strategy ‘projectas‘ because they are to ‘real’ projects what personas are to real persons. What fascinates me about the concept car approach is not only the impressive result, but also the process, the mental exercise. I belive this process is applicable to any industry. It is a very practical brand driven innovation strategy. You can turn your brand into a driver for innovation through asking yourself the questions: ‘how would we fulfil our brand’s promise if we were free to create what we we want, without restrictions? What products would really bring our vision to life? And how could we then learn from those products? How can we create spin-offs from these future concepts that will be meaningful and profitable tomorrow?’

These are questions I believe any entrepreneur should ask him/herself from time to time. It works for BMW, it works for Festo, and it might also work for you. Try it like I have for my clients. It’s extremely refreshing.

And if you’ve encountered this concept-car strategy at non-automotive companies yourself I would be very curious to hear about them.