design your business

A presentation on touch point orchestration, multi disciplinary design and the customer journey, I did for Syntens yesterday:

Design your business

Jun 23, 2010 | Filed under and tagged with , , , , , .

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about this blog
this is Erik Roscam Abbing's blog on topics relating to the synergy between branding, innovation and design. Erik is a consultant (www.zilverinnovation.com), teacher (www.io.tudelft.nl), and frequent speaker on the topic of Brand Driven Innovation. He is also the author of the book by the same title, to appear in autumn 2010 at www.avabooks.ch. For inquiries, contact erik at erik at zilverinnovation.com
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